Shipping and Returns Policy

Shipping

All in-stock items ship within 1-2 business days and are subject to standard shipping rates.

Returns

Before returning an item, you must first email or call for approval. Please be ready to provide us with the item name, order number, reason for return and the last 4 digits of the card used at the time of purchase. Items you are returning must be in new condition, unused and in their original packing.

You can return your item(s) within 14 business days of receiving your order. If returning by mail, please repack, insure and mail to:

The Franciscan Monastery

ATTN: Fernando

1400 Quincy Street N.E
Washington, D.C. 21007

If your return meets our policy and is approved, you will receive a refund to the card originally used for the purchase. Please be advised that shipping charges are not subject to refund.